Cancellation Window
The applicable cancellation and rescheduling window, including any fees or refund limits, is shown at checkout before payment.
Late Cancellation
Late cancellations may be non-refundable or subject to a fee when this is disclosed at checkout.
Rescheduling
Users may request rescheduling through the platform, subject to expert availability and the terms shown at checkout.
No-Show
Users and experts should join on time. A missed consultation may be treated as a no-show under the booking terms shown at checkout. Contact us promptly if a technical or exceptional issue prevents attendance.
Exceptions
Knowisly Technologies Private Limited may review exceptional circumstances individually, including documented technical problems or emergencies, where appropriate and permitted by applicable law.
Contact
For cancellation or rescheduling questions, contact contact@knowisly.com with your booking reference. Do not send passwords or payment credentials.